As AI technology matures, robotic applications are flourishing across industries, with many seeking new business opportunities. However, challenges vary when it comes to actual implementation. Kevin Chiang, COO of Dunqian, Taiwan’s largest hotel operator, recently stated that current hotel robots should focus on repetitive, high-frequency tasks requiring minimal communication. He noted that the hospitality industry highly values emotional interaction, and only as AI and sensing technologies advance will robots be able to handle more complex scenarios.